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Social Support Services

Social Worker - Suzanne Norton 

The Jenks Center Social Worker connects Winchester residents with information, programs and services. 

Days/Times: Monday – Friday 9:00 – 4:00 PM

Location: The Jenks Center (Social Workers Office is Located on Lower Level)

Services: Social Support Services Include:

  • Enrichment and lifelong learning programs

  • Information/referral and short-term case management/counseling services

  • Assistance with unmet needs

  • Consultation on life changes

If you have any questions, please email Suzanne Norton at or call 781-721-7136 (ext. 15).

Caregivers Support Group

This group provides an opportunity for sharing, understanding, awareness and support.  Meets the 4th Thursday of each month, 11:00 a.m. - 12:00 p.m. 

Financial Counseling

Workshops and individual counseling, by appointment only.

Handyman Services

Volunteers coordinated by the Social Worker perform handyman services. This self-supporting program provides small repairs and safety work for Winchester seniors. Requests for assistance are coordinated by our Social Worker. 

Snow Shoveling

Each year the Jenks maintains a list of individuals and businesses available if you are a resident in need of assistance with shoveling.  Please click the link Snow Shoveling to get more information. For clients with additional needs, e-mail the social worker at the Jenks Center at or call 781-721-7136 (ext. 15).

Interface Mental Health Referral Helpline

Do you or someone you love need help finding mental health services? Interface Referral Service is a free and confidential resource which connects Winchester residents with mental health professionals. The referral helpline is open Monday-Friday, 9:00 a.m. - 5:00 p.m. and may be reached at 888-244-6843.

SHINE Counselors

SHINE is an acronym for “Serving the Health Needs of Elders.” SHINE Counselors are volunteers who provide information, counseling, and assistance regarding health insurance and health benefit options. They understand the nuances of this changing field and help seniors maneuver through the system. Appointments required.

Aging is an extraordinary process where you become the person you always should have been."

David Bowie

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